Reservations Agent - Full Time Job at Four Seasons Hotels Limited, Kailua Kona, HI

S1Y2UG9sM1BTbCt0R0JUSUJvSXJIWlNCSGc9PQ==
  • Four Seasons Hotels Limited
  • Kailua Kona, HI

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

RESERVATIONS AGENT

The Four Seasons Resort Hualalai is looking for a Reservations Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Reservations Agents have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU'LL DO

  • Capture sales from in-coming reservations calls and coordinate details of each reservation.

  • Run daily reports for Reservations department, operational departments, Sales & Marketing, General Manager & Department Head.

  • Answer General Reservations e-mails, retrieve and distribute mail and process brochure requests.

  • Handle guest complaints in accordance with Four Seasons policy.

  • Process WRO, Trust, Internal Reservations, and FIT reservations.

  • Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.

  • And More!

WHAT TO BRING

  • Three to twelve months of previous Reservations and/or Front Office experience required or High Volume Call Center.

  • Successful candidate must possess legal work authorization in United States

  • Ability to accurately read and work with computer systems.

  • Strong Customer Service skills

  • Preferred bilingual skills in reading, writing, and speaking additional language(s); Japanese highly desired

  • Weekend & Holiday availability required

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:

  • Hourly Rate: $ 27.26

  • An on-site Physical Therapist

  • 24-hour access to Indoor and Outdoor Gym

  • Holiday, Vacation & Sick pay

  • Robust Benefit Plan

  • Company Match 401K Plan

  • Laundered Employee Uniform

  • Free employee meals prepared by the Four Seasons Culinary 'Ohana

  • Complimentary stays at Four Seasons Worldwide

  • Training and Development Opportunities

  • Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hual ? lai, visit us:

Facebook:

Instagram:

Twitter:

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

Job Tags

Hourly pay, Holiday work, Full time, Worldwide, Outdoor, Weekend work,

Similar Jobs

The Williams Agency

At Home Insurance Rep Job at The Williams Agency

 ...Remote Entry-Level Insurance Advisor (NO EXPERIENCE REQUIRED) Are you ready to embark on a rewarding career in insurance, even without prior...  ...online training sessions to enhance remote work skills. Life and Health insurance license, not required immediately to be hired. Pre... 

Providence Health & Services

Clinical Research Coordinator Job at Providence Health & Services

 ...The Clinical Trials Coordinator is responsible for facilitating all aspects of clinical trials within the Providence Brain and Spine Institute...  ...investigators, regulatory/contract CRA, and IRB to establish research plans and project timetables and coordinate resources... 

Integrated Resources

Cloud/DevOps Engineer Job at Integrated Resources

 ...Docker, Kubernetes, Ansible, Chef, Puppet, Jenkins, GitLab CI, and cloud service providers (AWS, Azure, GCP). Experience with Policy...  ...DevOps.Quals--We are seeking a skilled Security Assessment Engineer to join our team. The ideal candidate will be instrumental in... 

AT&T

Bilingual Farsi Retail Sales Consultant Stoneridge Mall Job at AT&T

 ...meet customers needs. Prior retail or customer-facing sales experience is a plus. No sales experience? Well provide you with the...  ...coverage ~401(k) plan ~ Tuition reimbursement program ~ Paid Time off and holidays (With some exceptions bargained employees... 

Headway

LMFT (Virtual) Job at Headway

 ...mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and...  ...that you can set the hours that work for you. Grow your caseload by...  ...via telehealth while working from home. We accept the following licenses...