IVR Tester - Remote / Telecommute Job at Cynet Systems, Portland, OR

SzE2UG8xak9SVkdpR2hYQ0RJSXNIWjZBRmc9PQ==
  • Cynet Systems
  • Portland, OR

Job Description

Job Description:
  • Develop custom scripts using NICE CXOne studio and CXOne Automation Studio to enhance.
  • Build Call flow designs, Chat and integration to backend systems using application program interfaces (API).
  • Manage NICE BU and provide Subject Matter Expertise (SME) input into solution design, and optimization for network solutions.
  • Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.
  • Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.
  • Work as a member of an agile team to enhance and improve software.
  • Design and present projects to improve the current process and overall platform.
  • Code and test projects.
  • Create automation to ensure quality.
  • Deliver high quality, sustainable, maintainable code.
  • Manage time effectively working on one or more concurrent projects.
  • ttend meetings and training as required.
  • Works with system analysts and product management for the successful completion of a project.
  • Leads team or mentors other developers as needed.
  • Provides critical technical capabilities to the team and evangelizes those skills to others.
  • Functions as a Technical or Team Lead as needed.
  • Follow established department procedures, policies, and processes.

Job Tags

Similar Jobs

Apex Systems

Cyber Security Analyst Senior Job at Apex Systems

Apex has a Cyber Security Analyst Role in Hampton, VA!! If you are interested in the below role please send m information to [email protected] ! Performs forensic analysis of digital information and gathers and handles evidence. Identifies network computer intrusion... 

System One Holdings, LLC

Pharmaceutical Project Engineer Job at System One Holdings, LLC

 ...Title: Pharmaceutical Project Engineer Location: East Windsor Schedule: Monday to Friday, 8:00 AM - 5:00 PM (flexible hours...  ...systems. You will ensure compliance with regulatory demands, industry guidelines, and internal procedures while contributing to... 

Epic Travel Staffing

Travel Nurse (RN) Oncology (ONC Unit) Job at Epic Travel Staffing

 ...Epic Travel Staffing is hiring a Travel RN - Oncology - Outpatient Clinic Shift: Days, 8a-4:30p, 8x5, 40hrs per week, Mon-Fri, No weekends Length : 13 weeks Requirements: ~ MD/Compact License ~1.5 years experience in Specialty ~ Travel experience... 

Central Carolina Hospital

Behavioral Health Tech Job at Central Carolina Hospital

 ...excitement and activity offering delights to satisfy the foodies, art lovers, history enthusiasts, and more. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package... 

Entegee

Admin Assistant - Data Entry Job at Entegee

 ...Description Summary: Seeking an Admin Assistant specializing in data entry for a 6-month contract to provide administrative support and...  ...benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our...