Job Description

Job Description

Job Description

Goodwill Industries of Greater Cleveland and East Central Ohio is seeking a full-time Off-site Case Manager to provide assessment, eligibility determination, and case management services to transitional at-risk populations aged 16-20, currently in school or graduating. At-risk populations may be individuals in poverty, unemployed, involved with the justice or foster systems, drop-outs, parenting, or other at-risk behaviors preventing the attainment of employment and the completion of training. The Job Coach will assume primary responsibility for the client from intake through planning, service delivery, exit, and follow-up.

Essential Functions:

• Interview clients to determine eligibility.
• Conduct assessments to include employment, education, career, personal well-being, and basic skills.
  
• Provide guidance, support, and direction while participating in services.
  
• Complete detailed case notes accurately and timely.
  
• Responsible for verifying and entering accurate timesheet information into the HR database.
  
• Able to maintain confidentiality and model professionalism, including proper business attire.
  
• May travel within Stark and Tuscarawas Counties.
  
• Performs all duties and tasks consistent with the nature of this position and the goals of the STWDB/WIA.
• Ensure compliance with CARF standards, policies and procedures, contractual guidelines, safety and security regulations, and confidentiality.
  
• Conduct regularly scheduled meetings for assigned program participants. Attend all internal and external meetings as required.
  
• Other duties as assigned.

Basic Requirements:

• Bachelor's degree preferred, or three years of experience providing vocational rehabilitation services and a High School Diploma.
• Must have a valid driver's license with five or fewer points and automotive insurance. Must regularly provide the agency with proof of valid automotive insurance.
• Work flexible and varying schedules including weekends, nights, and holidays as required. Ability to handle a variety of tasks that change often and work with moderate to no supervision. Travel is required within the communities served.

This is an hourly position with a competitive benefits package that includes:

• 4 weeks of paid time off per calendar year
• Paid holidays
• Medical, dental, & vision benefits at a fraction of the premium cost
• Retirement planning with company match
• Employer-paid Group Term Life and Disability Insurance
• Employee Assistance Program

Background checks and FBI/BCI checks are required.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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