Job Description
Description ESSENTIAL FUNCTIONS include the following, other duties may be assigned: - Thinks, communicates and behaves as a cause-driven leader and role model for other staff and guests when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.
- Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, exit summaries and follow-up.
- Manage a case load and monitor and document client progress toward service plan goals; ensures accuracy of files for audits and program outcomes.
- Coordinate client services with other social services, mental health, medical, employment, educational, child care and other providers.
- Conduct regular case conferences with clients and service providers as required.
- Assess clients' legal, financial, social, medical, psychological, and other needs related to their housing situation.
- Develop familiarity with unique challenges and resources as it relates to homelessness.
- Develop effective, trusting relationships with client.
- Develop individualized housing stability plans, including post housing stabilization plan.
- Provide life-skills training and financial literacy training to enhance housing stability.
- Mediate conflict between clients and their family and/or landlords to promote housing stability.
- Performs unit inspections within contract, county, and federal guidelines.
- Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients. Document all interactions with, or on behalf of, clients. Maintain familiarity with program resources available on- and off-site.
- Participates in operations meetings, other program/association meetings/trainings and community meetings.
Requirements Qualifications:
- Bachelor's degree preferred; 2-3 years related experience and/or training; or equivalent combination of education and experience.
- Some knowledge of local and federal government benefits and entitlements and other social service providers
- Able to work in a high-tolerance, harm reduction model with clients who have multiple barriers
- Detail oriented with excellent time management, organizational, written, verbal, and computer skills
- Valid OH Driver's license, reliable car, auto insurance, and an acceptable driving record
- Prior advocacy or academic experience in housing and/or homeless services preferred
- Strong written and verbal communication skills
- Strong multi-tasking abilities
- Knowledge of the Social Services available through Franklin County, the State of Ohio, and local agencies.
- Able to work in a team environment
- Training requirements:
- Immediately upon hire: American Red Cross First Aid and CPR certifications
- Within 1 year of hire (and every 2 years thereafter): Non-violent crisis intervention, community resources, cultural competency, child and elder abuse, ethics mental health/substance abuse, motivational interviewing, and evacuation procedures.
- Within first 3 months of hire, obtain CSP Administrator license.
- Passionate belief in the Y's cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our neighbors.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Proven track record of developing authentic relationships with others.
- Ability to foster a collaborative team approach to solving challenging situations
- YMCA Team Leader certification; if not certified, must obtain certification within 12 months. Requires completion of: Principles and Practices, Introduction to Volunteerism, Introduction to Leading Others, Introduction to Fiscal Management, Leadership Competency Assessment, Team Leader Certification Test.
Job Tags
Contract work, Local area, Immediate start,