Butler - Condado Vanderbilt Hotel Job at The Condado Collection, Puerto Rico

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  • The Condado Collection
  • Puerto Rico

Job Description

Overview:

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Lets create a collection of memories together!

Responsibilities:
  • Greet and interface with suite guests upon arrival.
  • The Condado Vanderbilt Butler shall provide dedicated, personalized service to all suites and designated guestrooms along with signature premium services. Signature premium services to be delivered to all suites include:
    • Coffee or tea upon arrival and with wake-up call
    • Pressing of garments upon arrival and shoe shine service
    • Unpacking & Packing of guest luggage
    • Personalized amenity item on arrival or at turndown
  • Condado Vanderbilt Butlers create indelible memories by ensuring our suite guests experience an unfolding series of delightful moments and thoughtful gestures.
  • Attending to guest profile fulfilment and actively engagedin the on-site guest experience.

Qualifications:
  • Able to lift heavy objects
  • Guest-focused personality
  • Self-starting individual
  • Honest
  • Fully Bilingual a Must(Spanish/English)

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