Job Description

$ 1,500 Sign-On Bonus for External Candidates  

Optum NY , (formerly Optum Tri-State NJ) is seeking a Administrative Patient Coordinator to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.  

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.  

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while  Caring. Connecting. Growing together.  

The  Clinical Administrative Coordinator is responsible for the administrative intake of patients includes managing incoming calls, managing requests for specialty services from providers/patients, providing information on available provider services and transferring patients as appropriate to clinical staff. Successful candidates are efficient, productive and thorough. This is an entry level role and training will be provided.

This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours  of 9:00am - 5:00pm EST . It may be necessary, given the business need, to work occasional overtime. Our office is located at 3 Delaware Drive Lake Success, NY.  

Primary Responsibilities:

• Perform outbound calls to existing patients to schedule appointments for follow up care.
• Update patient’s chart to reflect current demographics, insurance eligibility, communication preferences, etc.
• Partners with patients to ensure they have registered with online patient portal . 
• Build provider schedule to ensure patient has optimized access.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.  

Required Qualifications:

• High School Diploma / GED 
• Must be 18 years old OR older 
• Ability to work onsite; 3 Delaware Drive, Lake Success, NY 
• Ability to work our normal business hours of 9:00am – 5:00pm. Occasional overtime may be required.

The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.  

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.  

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .  

#RPO #RED  

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Job Tags

Hourly pay, Minimum wage, Full time, Work experience placement, Local area, Work from home, Relocation bonus, Shift work, Monday to Friday,

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